The retail landscape has undoubtedly changed but, likely not permanently. Amid the stress of daily uncertainty, disproportionate federal relief programs, mounting bills and drastically reduced cash flow; independent restaurant owners and operators fear the worst and are now trying to imagine a life in what many are calling “the new normal” where experts conservatively estimate […]

We've been seeing a gradual shift in restaurants shrinking their dining rooms while increasing their focus on third party delivery - but is the pandemic hastening the evolution of entire categories of restaurants (namely fast-food, fast-casual and upscale-casual) to virtual ghost kitchens? I’m leaving for a trip in a couple of days... and I’ll be […]

We’re matching more restaurants & bars to the people who are most likely to appreciate them and working to provide operators with a global benchmarking tool that offers unprecedented insight to their business.  COURSE’s Anonymous Quarterly Report (AQR) will illustrate new key performance indicators like:: How guests are anonymously rating various aspects of your operation […]