Anyone working in the hospitality industry can tell you that once someone knows you work in a restaurant, bar or hotel (whether it’s a friend, family member, acquaintance or guest you’ve only just met); there’s a pretty good chance they’ll end up asking you to recommend "another great bar" or "your favorite restaurant" or "a […]

We've been seeing a gradual shift in restaurants shrinking their dining rooms while increasing their focus on third party delivery - but is the pandemic hastening the evolution of entire categories of restaurants (namely fast-food, fast-casual and upscale-casual) to virtual ghost kitchens? I’m leaving for a trip in a couple of days... and I’ll be […]